Shipping and Delivery Policy
Effective Date: 1 July 2025
Last Updated: 23 May 2025
Thank you for shopping with AnvilCraft. This Shipping and Delivery Policy outlines important information regarding the shipment of your orders.
1. Processing Time
All of our signs are handcrafted with care and precision. Please allow 3–5 business days for us to process and produce your order before dispatch. Processing time may vary slightly during peak seasons or due to order volume.
2. Shipping Methods
We partner with trusted Indian courier services to ensure reliable delivery of your order:
- Delhivery
- DTDC
- India Post
Estimated delivery times:
- Metro cities: 3–7 business days
- Other areas: 5–10 business days
Please note that delivery timelines are estimates and may vary depending on location, weather, or courier delays.
3. Tracking
Once your order has been dispatched, a tracking number will be sent to your registered email .Please allow up to 24 hours for tracking details to activate.
If you do not receive tracking information within 84 hours of placing your order, please contact us at anvilcraft01@gmail.com
4. Delivery Areas
We currently ship to addresses across India. If you reside in a remote, military, or non-serviceable area, your delivery might experience additional delays. If unsure, feel free to contact us before placing your order.
We do not currently offer international shipping.
5. Damaged or Lost Packages
If your package arrives damaged:
- Contact us within 48 hours of delivery
- Include clear photos of the packaging and product
Upon verification, we will either:
- Send a free replacement or
- Offer a refund depending on the extent of the damage
If your package is marked as delivered but you have not received it, please notify us within 3 days so we can assist with tracking or lodging a courier claim.
Thank you for choosing Anvilcraft!
